PECO Login Guide : Secure Access, Billing, and Account Management
In the age of digital convenience, utility companies like PECO (Philadelphia Electric Company) offer online account portals to streamline the management of electricity and natural gas services. As the largest electric and natural gas utility in Pennsylvania, PECO serves more than 1.6 million customers. With its secure, intuitive, and mobile-friendly web platform, users are empowered to handle their utility needs on their own terms. The PECO login process is your gateway to managing your bills, viewing your energy usage, reporting outages, and much more—all from the convenience of your computer or smartphone.
This comprehensive PECO Login Guide walks you through how to create, access, and manage your PECO account, pay your bills, explore services, troubleshoot common issues, and even lower your monthly energy costs.
What is PECO?
PECO, a subsidiary of Exelon Corporation, is a major provider of electricity and natural gas across southeastern Pennsylvania. Serving millions of residents and businesses, PECO has a strong reputation for reliability, customer service, and energy efficiency programs. Its online services allow users to go paperless, automate bill payments, and even analyze detailed energy usage trends. By logging into the PECO login portal, customers can do everything from reporting outages to enrolling in rebates and assistance programs. This digital transformation provides users with a holistic view of their utility accounts.
Through its online portal, customers can:
- View and pay bills
- Monitor electricity/gas usage
- Report outages
- Start/stop/move service
- Enroll in budget billing and assistance programs
Step-by-Step: How to Log Into PECO Online

Logging into your PECO account is fast and secure. Just follow these simple steps:
Step 1: Visit the Official PECO Website
Open your browser and go to https://www.peco.com. This is the official website for PECO services. Make sure the URL is correct to avoid phishing scams or fake login portals. Bookmark it for quicker access in the future.
Step 2: Click on the “My Account” Button
You’ll find this button in the upper right corner of the homepage. Clicking it will redirect you to the login page where you can enter your credentials.
Step 3: Enter Your Username and Password
Type in the login credentials you created during registration. Make sure to enter them exactly, as they are case-sensitive. Double-check for typos.
Step 4: Complete CAPTCHA Verification
To protect against automated bots, PECO uses CAPTCHA. Complete the puzzle or checkbox verification that appears.
Step 5: Click “Sign In”
After completing all the required fields, click “Sign In” to enter your account dashboard where you can access all PECO services.
Don’t Have PECO login Account? Here’s How to Register
Creating a PECO login account is essential for managing your energy services online similar to COMED Login which save your time. The registration process is simple and takes only a few minutes:
- Visit https://www.peco.com
- Click “My Account” and then choose “Register”
- Enter your PECO account number (located on your utility bill)
- Provide your ZIP code and other identifying information to verify your identity
- Create a secure username and password
- Choose security questions and answers for password recovery
- Verify your email through the confirmation link sent to your inbox
Once complete, you’ll be ready to access your account from any device at any time.
What Can You Do in the PECO login Account Dashboard?
After logging in, your PECO dashboard becomes your personal utility hub. This interface offers a wide range of features and functionalities designed to simplify energy management.
- View Bills: Review your current and historical billing statements. Download PDFs for recordkeeping or tax purposes.
- Payments: Make instant payments or schedule future ones. Opt into AutoPay for hassle-free recurring payments.
- Energy Usage: Visualize your energy consumption patterns with interactive charts. Monitor trends by day, week, or month.
- Service Requests: Start, stop, or transfer service directly from your dashboard.
- Alerts & Notifications: Customize your account to receive SMS or email alerts for bills, outages, and special promotions.
- Documents: Access downloadable tax forms, e-billing statements, and payment histories.
PECO Mobile App Login
For customers on the go, the PECO mobile app provides full access to your account from any smartphone. Available on both iOS and Android, the app is perfect for users who prefer managing utilities from their phone.
How to Access Your Account Through the App:
- Download the PECO – An Exelon Company app from Google Play or the Apple App Store.
- Launch the app and tap the “Sign In” button.
- Enter your username and password used for the online portal.
- Enable biometric login options such as Face ID or fingerprint recognition for faster and more secure access.
App users can enjoy features like outage reporting, usage monitoring, and bill payments—all in one place.
Forgot Your PECO login Username or Password?
Don’t worry if you’ve forgotten your login information. Recovery is simple:
To Recover Username:
- Click “Forgot Username” on the login page.
- Enter your registered email address.
- Your username will be sent to your inbox.
To Reset Password:
- Click “Forgot Password” on the login form.
- Enter your username and registered email address.
- Follow the email link to reset your password securely.
Make sure to choose a strong password to maintain account security.
Common PECO Login Issues & Solutions
If you’re having trouble accessing your PECO account, consider these common problems and their solutions:
Issue | Solution |
Incorrect Password | Use the “Forgot Password” link to reset it. |
Account Locked | Wait 15–30 minutes or contact support. |
Website Not Loading | Clear browser cache or use incognito mode. |
CAPTCHA Not Working | Refresh the page or try a different browser. |
App Login Fails | Update the app or reinstall from the app store. |
How to Pay Your PECO Bill Online
PECO offers several convenient ways to pay your utility bills. The most commonly used method is online payment through the customer dashboard:
- Log into your PECO account
- Click the “Pay Bill” option
- Choose your payment method:
- Bank transfer (free)
- Credit/debit card (may include fees)
- Review your payment details
- Click “Submit” to complete the transaction
Set up AutoPay to automate your monthly payments and avoid missed due dates.
Alternative Bill Payment Options
PECO offers flexibility through multiple payment methods:
- Phone: Call 1-877-432-9384 for payments via automated system or live agent
- Mail: Send checks or money orders to the PECO billing address
- In-Person: Pay at authorized payment locations such as grocery stores and convenience centers (see list on website)
How to Lower Your PECO Power Bill
With energy costs rising, saving on your monthly PECO bill is more important than ever. Here are strategic ways to cut expenses:
1. PECO Smart Ideas Take advantage of PECO’s Smart Ideas programs:
- Rebates on smart thermostats and energy-efficient appliances
- Free home energy assessments
- Discounts on LED lighting at partner retailers
2. Monitor Your Energy Usage Use your dashboard tools to analyze consumption:
- Detect inefficient appliances
- Shift heavy usage to non-peak hours
- Compare usage trends over time
3. Enroll in Budget Billing PECO’s budget billing lets you pay the same amount each month, based on your yearly average. This eliminates bill shock during high-demand seasons.
4. Use Time-of-Use Rates Shift your high-energy activities to off-peak times, such as late evenings or early mornings.
5. Insulate and Seal Your Home
- Install weather stripping around doors and windows
- Use thermal drapes and energy-efficient windows
- Add insulation to crawl spaces and attics
6. Smart Technology Smart devices can automate energy-saving habits:
- Thermostats that learn your routine
- Plugs that turn off unused electronics
- Sensors that shut off lights in unoccupied rooms
7. Financial Assistance Programs PECO offers help to eligible low-income customers:
- Customer Assistance Program (CAP)
- LIHEAP (Low Income Home Energy Assistance Program)
- MEAF (Matching Energy Assistance Fund)
Frequently Asked Questions (FAQs)
Conclusion
Managing your utility services has never been easier thanks to PECO’s comprehensive online account portal and mobile app. Whether you’re paying your bill, reporting an outage, or exploring energy-saving programs, PECO empowers users to take full control of their energy needs.
This PECO Login Guide serves as your complete resource for secure access, bill management, service customization, and cost-saving solutions. By leveraging these tools, you can enjoy greater convenience, financial savings, and peace of mind throughout the year. Bookmark the PECO login website and stay informed to make the most of your account and services.